Who we are
OR'Si Skin is operated by OR.SKIN LTD, a company registered in England and Wales, company number 14342476, registered office 13 Diana Close, Chafford Hundred, Grays, England, RM16 6PX. We are the data controller for personal data collected through orsiskin.co.uk and at our treatment room in Beauty Empire Aesthetic Clinic, 148 Balgores Lane, Gidea Park, Romford RM2 6BP. Contact: hello@orsiskin.co.uk or 07360 208930.
What we collect
- contact details you send us (name, email, phone and your message)
- booking details processed by our booking provider
- skin and health information you share at consultation, which is special category data that we process with your explicit consent so we can provide safe treatment
- website usage data collected through cookies, only with your consent
Why we use it and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiries | Legitimate interests |
| Providing treatments and managing bookings | Contract |
| Keeping safe treatment records | Explicit consent and legitimate interests |
| Marketing emails | Consent only |
| Analytics and advertising cookies | Consent |
International transfers
Some of our providers process data outside the UK. Where they do, appropriate safeguards are in place, such as the UK International Data Transfer Agreement or an adequacy decision.
How long we keep it
Enquiries for up to 12 months; client and treatment records in line with our insurance provider's requirements; marketing data until you unsubscribe.
Your rights
You have the right to access, correct or erase your data, to restrict or object to processing, to data portability, and to withdraw consent at any time. To use any of these rights, email hello@orsiskin.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.